Insights.
Practical notes on winning customers and building the systems behind them, written by the people who do the work.
One story and one question, every morning.
About pricing, brand, selling, marketing and customers. Two minutes to read; the question stays with you.
Latest articles
- 01
How long should a custom build take before you see something real?
Buying a website, app or system? You should be using something real within weeks. What counts as real, a sensible timeline and the warning signs.
2026-11-06 · 6 min read - 02
Missed calls: how to find out how many you're losing
Your phone system already logs missed calls. How to count them, find which callers never came back, and put a rough dollar figure on what they cost.
2026-11-04 · 6 min read - 03
Why patients don't book online at your practice
Patients who don't book online usually hit a hidden link, times that aren't real or a long form. How dental and therapy practices can fix each one.
2026-10-30 · 6 min read - 04
Does an accounting firm need a client portal, or is email enough?
Email works for a small client list but strains at tax time. What a client portal does, the risk of emailing tax documents, and how to set one up well.
2026-10-28 · 6 min read
Articles
- 01
Why every project starts with two weeks you can judge
Large contracts signed blind fail quietly. Two weeks that end in a clear plan or a working first version turn the decision into one made on something real.
2026-10-20 · 3 min read - 02
How we make a website AI assistants can quote
Buyers now ask ChatGPT, Gemini and Perplexity who to call. What a page needs so an assistant describes you correctly and cites you: plain facts, structured data, one answer per question, and a facts page.
2026-10-20 · 4 min read - 03
WebGPU or WebGL: what we ship in 2026 and why
WebGPU is in every major browser, WebGL still reaches everyone. How eORB decides per project, with a fallback so no visitor sees a blank box.
2026-10-20 · 4 min read
Comparisons
- 01
Custom website, WordPress or Wix?
When a page builder is right, when WordPress is right, and when a custom build pays for itself. Costs, speed, ownership and what happens in year three.
2026-10-20 · 5 min read - 02
AI agent, chatbot, or a receptionist?
What each one actually does at 11 pm, what it costs, where it fails, and the combination most businesses end up with.
2026-10-20 · 5 min read - 03
Browser 3D, Unreal Engine, or video?
Reach, quality, cost and what the customer can do with it. When a configurator in a tab beats a film, when Unreal is worth it, and when video is still right.
2026-10-20 · 5 min read
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