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AI receptionist and virtual front desk

Every customer question answered, day and night, with your team one step away.

For hotels, healthcare practices, retail, banks and public services, and the teams that run their front desks.

We build an AI receptionist that greets, answers, books and hands over to a person, on your website, WhatsApp or a lobby screen. It answers only from facts you approve, and your team stays in control.

eORB Solutions Inc builds AI receptionists for hotels, healthcare practices, retail, banks and public services. The assistant answers customer questions from facts you approve, books into your real calendar and hands over to a person when it should, on your website, WhatsApp or a lobby screen. Your team stays in control throughout.

Live demo · try it as a patient

An agent that answers from the clinic's facts, and books.

This is a demo clinic. Ask what a patient would ask at 11 pm. The agent answers only from the fact sheet beside it, shows where each answer came from, and books a real-looking slot.

Lakeview Dental (demo clinic)
Hello, this is Lakeview Dental's assistant. I can answer questions about the clinic and book you in. How can I help?
The clinic's fact sheet

Everything the agent knows. If it isn't here, the agent says so and hands over.

Hours
Monday to Friday 8:00–19:00, Saturday 9:00–14:00, closed Sunday and public holidays.
Prices
Check-up and cleaning: 85. Whitening: from 290. Filling: from 120. Prices in the clinic's currency; payment plans available over 300.
Insurance
Direct billing with most major insurers. Bring your card; we check cover before treatment, at no charge.
Emergencies
Same-day emergency slots every weekday at 8:00 and 13:00. After hours, call the on-call line: the number is on the voicemail.
Location
12 Lakeview Road, ground floor, step-free access. Free parking behind the building; bus 41 stops outside.
Languages
Our team speaks English, Hindi, Kannada and Arabic.
New patients
New patients are welcome. Your first visit includes a full check-up and a cleaning, about 45 minutes.

Want this on your WhatsApp?

Your facts, your calendar, your languages. A working agent in two weeks.

Book a 30-minute callScope it in 60 seconds

Why do customer questions wait for office hours?

The same questions fill your team's day: hours, directions, availability and policies. Messages sent in the evening wait until morning, and some of those customers book elsewhere. Visitors at a busy desk wait in line for a simple answer.

What does an AI receptionist from eORB do?

  • Your brand's manner, in the customer's language

    A voice designed for your brand, with an on-screen presenter for lobby screens where it helps.

  • Answers from your facts only

    Hours, directions, availability, prices and policies, approved by you and shown with their source.

  • Bookings and handovers

    Appointments go into your real calendar, and the conversation passes to a person the moment it should.

  • Continuity across visits

    With the customer's consent, earlier conversations are remembered, so no one has to repeat themselves.

Your first two weeks

By the end of week two you have a working assistant on your website or WhatsApp, handling one task from your real facts, such as bookings or your most common questions. Your team reviews its answers before any customer sees it.

What comes after

More tasks and channels

WhatsApp, your app and phone calls, added one at a time.

More languages

Added in the order your customers need them.

Lobby screens

Hardware specified for your locations and installed with a local partner.

A monthly conversation review

What customers asked, where the assistant handed over, and what to improve.

Built for our clients and running today.

Most of our work since 2007 is under NDA. These three we can show.

Flagship delivery · Client under NDA

From impossible to possible: a story rebuilt as a platform people return to.

A subscription platform with an AI guide, a members' community and regional pricing, designed, engineered and launched by eORB.

KwikL · B2B software · United States

KwikL: a sales platform that finds ready buyers.

It reads a company's website, finds the businesses most likely to buy and helps the team reach them. Strategy, brand, product design and engineering by eORB.

Nth Origin · Media technology

Nth Origin: a film studio in the browser.

One place to take a film from first idea to final cut: script, storyboards, takes and master. Identity, product design and platform architecture by eORB.

See all work

Insights.

One business question a day from our team, plus longer notes on selling, brand and the systems behind them.

Latest article

WebGPU or WebGL: what we ship in 2026 and why

WebGPU is in every major browser, WebGL still reaches everyone. How eORB decides per project, with a fallback so no visitor sees a blank box.

Read the articleLatest comparison

Browser 3D vs Unreal Engine vs video for a product launch

Reach, quality, cost and what the customer can do with it. When a configurator in a tab beats a film, when Unreal is worth it, and when video is still right.

Read the comparison

Questions buyers ask

Will it say something wrong?
It is designed not to. It answers only from facts you have approved and shows the source of each answer. When it doesn't know, it says so and passes the conversation to a person, and your team reviews conversations every month.
Does it need special hardware?
Not for your website, WhatsApp or app. A lobby installation needs a screen with a microphone, speaker and camera, which we specify for your locations. Your team can test the assistant on a laptop before any hardware is bought or installed.
Have you built an assistant like this before?
Yes. Our flagship delivery, for a client under NDA, is a consumer subscription portal with an AI teacher, a members' community and regional pricing. The same principles apply here: approved sources, a clear handover to people, and a team that reviews what the assistant says.
How will we know it is working?
You will see it in a monthly report. We count questions answered, bookings made and handovers to your team, against measures agreed in writing before launch. The report also lists the questions it couldn't answer, so you can decide what to add.
What does it cost?
It depends on scope. The main factors are the channels, the languages, the volume of conversations and the systems it books into, plus any lobby hardware. Share your website and we'll come back with a clear plan and a written estimate.

Related

AI assistants and machine learningThe Build service behind this page.AI agent, chatbot or receptionistOur guide to choosing the right kind of assistant.Hospitality and travelHow we work with hotels and travel businesses.Business process automationWhat happens after the booking: the follow-up steps, automated.

Answer every customer, at any hour