AI assistants and machine learning

AI assistant development and machine learning that answer from your approved information, with a person in control.

Our AI assistant development is for service, operations and technology leads who want a defined job done, and checked. We build assistants, document search, voice and vision systems and custom models, each with a person in control.

eORB Solutions Inc provides AI assistant development and machine learning for service, operations and technology leads. We build customer assistants, document search, voice and vision systems and custom models that work from your approved information. Each system is tested against an agreed measure before launch and runs with a person in control.

Live demo · try it as a patient

An agent that answers from the clinic's facts, and books.

This is a demo clinic. Ask what a patient would ask at 11 pm. The agent answers only from the fact sheet beside it, shows where each answer came from, and books a real-looking slot.

Lakeview Dental (demo clinic)
Hello, this is Lakeview Dental's assistant. I can answer questions about the clinic and book you in. How can I help?
The clinic's fact sheet

Everything the agent knows. If it isn't here, the agent says so and hands over.

Hours
Monday to Friday 8:00–19:00, Saturday 9:00–14:00, closed Sunday and public holidays.
Prices
Check-up and cleaning: 85. Whitening: from 290. Filling: from 120. Prices in the clinic's currency; payment plans available over 300.
Insurance
Direct billing with most major insurers. Bring your card; we check cover before treatment, at no charge.
Emergencies
Same-day emergency slots every weekday at 8:00 and 13:00. After hours, call the on-call line: the number is on the voicemail.
Location
12 Lakeview Road, ground floor, step-free access. Free parking behind the building; bus 41 stops outside.
Languages
Our team speaks English, Hindi, Kannada and Arabic.
New patients
New patients are welcome. Your first visit includes a full check-up and a cleaning, about 45 minutes.

Want this on your WhatsApp?

Your facts, your calendar, your languages. A working agent in two weeks.

Inquiries that wait, and answers lost in shared drives

An inquiry arrives after hours, and by morning the buyer has gone elsewhere. Your team answers the same questions every day while the policy they need sits in a shared drive. Most AI pitches either overpromise or leave you unsure what the system will say to a customer.

What changes

Inquiries answered at any hour

On your website, on WhatsApp or by email, in your customers' languages.

Bookings without back-and-forth

The assistant checks the calendar, books the slot and sends the reminder.

Answers you can check

It answers only from approved information and shows the source, and hands over to a person when it doesn't know.

Staff find the right page

Policies, procedures and contracts, asked in plain words and answered with the source page.

Every conversation visible

One inbox shows what the assistant said, what it did and where it handed over.

What does AI assistant development include?

  • Customer assistants

    On your website and WhatsApp, they answer from approved facts, qualify, book and hand over with the full conversation.

  • Document search for staff

    Your policies, catalogs, contracts and manuals, searchable in plain language with sources shown.

  • Voice assistants

    Phone answering, call summaries and callbacks, with disclosure and where the law allows.

  • Computer vision

    Counting, inspection, recognition and safety checks on cameras you already have, trained on your images.

  • Custom machine learning models

    When an existing model misses your agreed measure, we train or fine-tune one on your data and show the difference.

  • Serving and monitoring

    Latency, cost and quality targets agreed in writing, and checked every day in production.

How does an AI assistant project run?

1

Understand

A 30-minute conversation, then the job, the sources and the hand-over rules written down with a target measure.

2

First version in two weeks

One assistant, one channel and your real information, tested against real questions.

3

Test before launch

It goes live only when it passes the agreed test set, and only with your yes.

4

Launch with a person in control

Every hand-over reaches a named person on your team, with the full conversation.

5

Grow

Conversations reviewed, information updated, and one page of numbers each month.

Built withPython, PyTorch and CUDA, Rust services, PostgreSQL and Redis, and the official WhatsApp Business API.

Questions buyers ask

Will the AI assistant say something wrong to a customer?
It is built to avoid that. The assistant answers only from information you approved and shows where each answer came from. When the answer isn't there, it says so and hands over to a person. We test it against a set of real questions before launch and every month after.
Where does our data go?
Your data stays in your own accounts or in an environment agreed in writing. We don't use it to train models for anyone else. Access is limited to the people and systems that need it. You own the data, code and accounts from the first week.
Does the assistant say it is an assistant?
Yes. It identifies itself as an assistant in every conversation and never claims to be a person. We set disclosure and consent for each country you serve before launch. When a customer asks for a person, or the assistant can't help, it hands over with the full conversation.
What have you built with AI and machine learning?
We built KwikL, a US sales platform that reads a company's website, finds businesses ready to buy and helps reach them. We also delivered a consumer subscription portal with an AI teacher, a members' community and regional pricing, for a client under NDA. Most other work since 2007 is under NDA.
How much does AI assistant development cost?
It depends on scope. Share your website and we'll come back with a clear plan and a written estimate. Scope, dates and the measure of success are agreed in writing before work starts. If a stage isn't delivered by its written date, you don't pay for that stage.

Answer every inquiry, with a person in control