Clinics · hotels · restaurants · services · retail

Every happy client, a reference.

Reviews asked for after every job, every review answered, and profiles kept current where buyers check.

The problem

Happy clients say nothing. One unhappy client writes a review, and it is the first thing new buyers read. Your profiles show old hours, old photos and a number nobody answers.

What you get

01

Reviews asked for, every time

A short message after each job or visit, on WhatsApp or email, at the right moment.

02

Every review answered

Replies drafted in your voice within a day, for you to approve.

03

Problems caught early

Unhappy clients reach you privately first, so you can put it right before it goes public.

04

Profiles that sell

Google and the sites your buyers use, with the right hours, photos, services and answers.

The first two weeks

Two weeks: your reputation today on every site that matters, review requests switched on for new clients, and your main profiles corrected.

What comes after
  • 01Replies drafted for every review
  • 02Reviews shown on your website
  • 03Reputation across all your branches
  • 04A monthly view of rating, reviews and replies
Plan your first two weeks

Questions buyers ask

Is it allowed to ask for reviews?

Yes. Asking every customer the same way is fine. Paying for reviews or hiding bad ones is not, and we never do either.

What about bad reviews?

We reply calmly and in public, offer to put it right, and learn from it. Buyers trust a business that answers well more than one with no bad reviews.

What does it cost?

It depends on the number of branches, the sites that matter to you and how many customers you serve. Tell us about the business and we'll give you a clear idea.

How will we know it works?

Your rating, new reviews each month, how fast you reply, and the enquiries that mention them.

Start with two weeks you can judge.

Two weeks: your reputation today on every site that matters, review requests switched on for new clients, and your main profiles corrected.

Online reputation management and review growth — eORB