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WhatsApp chatbot for business

We build WhatsApp chatbots on the official WhatsApp Business Platform that answer customers, take orders and bookings, and pass the chat to a person when they should. Customers get an answer in seconds at any hour, in the language they wrote in.

Live demo · try it as a patient

An agent that answers from the clinic's facts, and books.

This is a demo clinic. Ask what a patient would ask at 11 pm. The agent answers only from the fact sheet beside it, shows where each answer came from, and books a real-looking slot.

Lakeview Dental (demo clinic)
Hello, this is Lakeview Dental's assistant. I can answer questions about the clinic and book you in. How can I help?
The clinic's fact sheet

Everything the agent knows. If it isn't here, the agent says so and hands over.

Hours
Monday to Friday 8:00–19:00, Saturday 9:00–14:00, closed Sunday and public holidays.
Prices
Check-up and cleaning: 85. Whitening: from 290. Filling: from 120. Prices in the clinic's currency; payment plans available over 300.
Insurance
Direct billing with most major insurers. Bring your card; we check cover before treatment, at no charge.
Emergencies
Same-day emergency slots every weekday at 8:00 and 13:00. After hours, call the on-call line: the number is on the voicemail.
Location
12 Lakeview Road, ground floor, step-free access. Free parking behind the building; bus 41 stops outside.
Languages
Our team speaks English, Hindi, Kannada and Arabic.
New patients
New patients are welcome. Your first visit includes a full check-up and a cleaning, about 45 minutes.

Want this on your WhatsApp?

Your facts, your calendar, your languages. A working agent in two weeks.

Book a 30-minute callScope it in 60 seconds

Who it's for

Answering the same questions all day

Prices, timings, location and order status take hours of staff time.

Already selling on WhatsApp

Orders arrive as messages on several phones and some get lost.

Customers in several languages

Buyers write in English, Hindi, Arabic or their own language and expect a reply in it.

What you get

  • Official WhatsApp Business API

    A verified number with your business name, set up so it is not at risk of being blocked.

  • Answers from your facts

    Prices, policies and hours you approve, with a person called in when the bot is unsure.

  • Orders and bookings in the chat

    Catalog, cart, time slots and payment links inside WhatsApp.

  • Shared inbox for your team

    Several staff reply from one number, with the full chat history in view.

  • Broadcasts people agreed to

    Approved templates for reminders, offers and updates, sent only to customers who opted in.

The first two weeks

After two weeks a test WhatsApp number answers your most common questions from your real facts and takes one booking or order.

After that

Connection to your CRM or store

Payment links with Razorpay or Stripe

Voice notes and photos understood

Instagram and website chat in the same inbox

AI customer support agent

We build AI support agents that answer customers on your website, app, email and WhatsApp from your own help content and order data, and pass the conversation to a person with a summary when needed. Your team spends its time on the hard cases instead of the same twenty questions.

A support team under pressure

Ticket queues grow faster than you can hire, and most tickets repeat.

Customers in other time zones

Questions arrive overnight and wait until morning for a reply.

A product with detailed help content

The answers exist, but customers cannot find them in the help center.

Scope it in 60 seconds

Three questions. You get the shape of the first two weeks and the stages after, and you can send it to us as your brief.

Where are you today?

Built for our clients and running today.

Most of our work since 2007 is under NDA. These three we can show.

Flagship delivery · Client under NDA

From impossible to possible: a story rebuilt as a platform people return to.

A subscription platform with an AI guide, a members' community and regional pricing, designed, engineered and launched by eORB.

KwikL · B2B software · United States

KwikL: a sales platform that finds ready buyers.

It reads a company's website, finds the businesses most likely to buy and helps the team reach them. Strategy, brand, product design and engineering by eORB.

Nth Origin · Media technology

Nth Origin: a film studio in the browser.

One place to take a film from first idea to final cut: script, storyboards, takes and master. Identity, product design and platform architecture by eORB.

See all work

Insights.

One business question a day from our team, plus longer notes on selling, brand and the systems behind them.

Latest article

WebGPU or WebGL: what we ship in 2026 and why

WebGPU is in every major browser, WebGL still reaches everyone. How eORB decides per project, with a fallback so no visitor sees a blank box.

Read the articleLatest comparison

Browser 3D vs Unreal Engine vs video for a product launch

Reach, quality, cost and what the customer can do with it. When a configurator in a tab beats a film, when Unreal is worth it, and when video is still right.

Read the comparison

Questions buyers ask

Is a WhatsApp chatbot allowed by WhatsApp?
Yes, when it runs on the official WhatsApp Business Platform with approved message templates. We set it up that way so your number stays safe.
How much does a WhatsApp chatbot cost?
It depends on what it handles (questions, orders or bookings), the languages and the systems it connects to. Tell us and we'll give you a clear idea. WhatsApp's own message charges are paid to WhatsApp.
How long does it take to set up a WhatsApp bot?
A test bot runs after two weeks. Number verification and template approval depend on WhatsApp's review, so we start them in the first week.
Can it reply in Arabic and Hindi?
Yes. It replies in the language the customer writes in, and Arabic is shown right-to-left.
How long until it handles real customers?
It answers on a test page after two weeks. Going live on your channels is the next stage, with a written date and your sign-off before customers see it.
Does it work with HubSpot or our helpdesk?
Yes. It connects through your helpdesk's official interface, creates and updates tickets, and leaves a note on each one it handled.

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