Answering the same questions all day
Prices, timings, location and order status take hours of staff time.
What we build
WhatsApp chatbot for business
We build WhatsApp chatbots on the official WhatsApp Business Platform that answer customers, take orders and bookings, and pass the chat to a person when they should. Customers get an answer in seconds at any hour, in the language they wrote in.
Live demo · try it as a patient
An agent that answers from the clinic's facts, and books.
This is a demo clinic. Ask what a patient would ask at 11 pm. The agent answers only from the fact sheet beside it, shows where each answer came from, and books a real-looking slot.
Hello, this is Lakeview Dental's assistant. I can answer questions about the clinic and book you in. How can I help?
The clinic's fact sheet
Everything the agent knows. If it isn't here, the agent says so and hands over.
- Hours
- Monday to Friday 8:00–19:00, Saturday 9:00–14:00, closed Sunday and public holidays.
- Prices
- Check-up and cleaning: 85. Whitening: from 290. Filling: from 120. Prices in the clinic's currency; payment plans available over 300.
- Insurance
- Direct billing with most major insurers. Bring your card; we check cover before treatment, at no charge.
- Emergencies
- Same-day emergency slots every weekday at 8:00 and 13:00. After hours, call the on-call line: the number is on the voicemail.
- Location
- 12 Lakeview Road, ground floor, step-free access. Free parking behind the building; bus 41 stops outside.
- Languages
- Our team speaks English, Hindi, Kannada and Arabic.
- New patients
- New patients are welcome. Your first visit includes a full check-up and a cleaning, about 45 minutes.
Want this on your WhatsApp?
Your facts, your calendar, your languages. A working agent in two weeks.
Who it's for
Already selling on WhatsApp
Orders arrive as messages on several phones and some get lost.
Customers in several languages
Buyers write in English, Hindi, Arabic or their own language and expect a reply in it.
What you get
- Official WhatsApp Business APIA verified number with your business name, set up so it is not at risk of being blocked.
- Answers from your factsPrices, policies and hours you approve, with a person called in when the bot is unsure.
- Orders and bookings in the chatCatalogue, cart, time slots and payment links inside WhatsApp.
- Shared inbox for your teamSeveral staff reply from one number, with the full chat history in view.
- Broadcasts people agreed toApproved templates for reminders, offers and updates, sent only to customers who opted in.
The first two weeks
After two weeks a test WhatsApp number answers your most common questions from your real facts and takes one booking or order.
After that
- 01Connection to your CRM or store
- 02Payment links with Razorpay or Stripe
- 03Voice notes and photos understood
- 04Instagram and website chat in the same inbox
Scope it in 60 seconds
Three questions. You get the shape of the first two weeks and the stages after, and you can send it to an engineer as your brief.
Also built for
AI Customer Support Agent
We build AI support agents that answer customers on your website, app, email and WhatsApp from your own help content and order data, and pass the conversation to a person with a summary when needed. Your team spends its time on the hard cases instead of the same twenty questions.
- A support team under pressureTicket queues grow faster than you can hire, and most tickets repeat.
- Customers in other time zonesQuestions arrive overnight and wait until morning for a reply.
- A product with detailed help contentThe answers exist, but customers cannot find them in the help centre.
Questions buyers ask
Is a WhatsApp chatbot allowed by WhatsApp?
Yes, when it runs on the official WhatsApp Business Platform with approved message templates. We set it up that way so your number stays safe.
How much does a WhatsApp chatbot cost?
The two-week prototype is a flat price, agreed on the first call and shown in your currency. The rest is quoted after it in dated stages, and WhatsApp's own message charges are paid to WhatsApp directly.
How long does it take to set up a WhatsApp bot?
A test bot runs after two weeks. Number verification and template approval depend on WhatsApp's review, so we start them in the first week.
Can it reply in Arabic and Hindi?
Yes. It replies in the language the customer writes in, and Arabic is shown right-to-left.
How long until it handles real customers?
It answers on a test page after two weeks. Going live on your channels is the next stage, with a written date and your sign-off before customers see it.
Does it work with HubSpot or our helpdesk?
Yes. It connects through your helpdesk's official interface, creates and updates tickets, and leaves a note on each one it handled.
Start with this
An engineer reads your brief and replies within minutes.
Related
Answers at 11 pm
AI that replies to customers, books, follows up and reads your documents, with a person one step away.
The busywork, gone
Enquiries answered, quotes sent, invoices paid and systems talking to each other, without a person copying it across.
A concierge that never sleeps, and has a face.
A real-time character that greets, answers, books and remembers, in a lobby, an app or a site.