Departments and municipalities
Applications are on paper, and citizens queue just to ask about status.
What we build
Government citizen services portal
We build citizen service portals where people apply for permits, certificates and services, pay fees, upload documents and track the status of their application. Fewer trips to the office for citizens, and every decision on record for the department.
Who it's for
Public agencies and authorities
Licences, registrations and inspections handled across many districts.
E-governance programmes
Many services need one sign-in, one payment route and one status page.
What you get
- Online applicationsForms that check entries as people fill them, in the languages citizens speak.
- Identity and sign-inMobile OTP or national digital ID sign-in, where the government allows it.
- Fee paymentFees paid online through the approved government gateway, with receipts.
- Officer workflowApplications routed to officers by rule, with deadlines and escalation.
- Accessibility and auditBuilt to WCAG, with every action logged for audits and information requests.
The first two weeks
After two weeks one service runs end to end on a test portal: a citizen applies, uploads documents and pays, and an officer approves.
After that
- 01More services on the same sign-in
- 02WhatsApp and SMS status updates
- 03Arabic and regional languages
- 04Dashboards for leadership
Scope it in 60 seconds
Three questions. You get the shape of the first two weeks and the stages after, and you can send it to an engineer as your brief.
Questions buyers ask
Does it meet accessibility and security requirements?
It is built to WCAG accessibility standards and to your security guidelines, and we support the audits your department requires.
Can it be hosted on a government cloud?
Yes. It can run on a government cloud or in your own data centre, with data kept in the country.
How much does a citizen portal cost?
One service is built as a two-week prototype at a flat price agreed on the first call and shown in your currency. Further services are quoted after it in stages with dates, in the form your procurement rules require.
How long does it take to launch a citizen portal?
One service runs end to end after two weeks. Further services and the public launch follow in stages, each with a written date.
Start with this
An engineer reads your brief and replies within minutes.
Related
Government and public services
Citizen portals, twins of cities and utilities, simulation for planning.
A website customers trust
Company sites, stores, portals and platforms that load in a second and are found by Google and AI assistants.
One process, fixed end to end.
One process, from enquiry to payment or order to delivery, mapped, trimmed and automated across your systems.